Return and Refund Policy

What is the return shipping price for Motawill Lithium Battery?

Return shipping depends on the order size and the vendor. We recommend UPS ground for the most competitive rates. You can ship through UPS at a UPS store, or local shipping agent. Before returning a battery please [email protected] for the return address, and additional help.

30 Day Money Back Guarantee

If you are unsatisfied for any reason with one of our batteries you can return it for a refund, less a 10% restocking fee, up to 30 days after shipping date.

If I Decide to Return a Product How Do I Ship It?

There are several factors that affect the life of a battery. Weather, temperature, recharge cycles, depth of discharge (DOD), discharge current, charging current, charging method and duration of static use can all have dramatic effects on battery life. A properly maintained Lithium Battery should last roughly three times as long as lead-acid battery used in similar conditions. Life expectancy is 10 years.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

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